Our Commitment to You

At Easebound, we want you to love your purchase. If for any reason you're not completely satisfied, we're here to help.

Return Eligibility

We accept returns within 30 days of your purchase date. To qualify for a return, your item must be:

• In the same condition as when you received it
• Unused and in its original packaging
• Accompanied by proof of purchase (order confirmation or receipt)

Return Process

To initiate a return, please contact us at shopeasebound@gmail.com with your order number and reason for return. We'll provide you with return instructions and our shipping address.

Shipping Costs

Customers are responsible for paying the shipping costs associated with returning items. We recommend using a trackable shipping method, as we cannot guarantee receipt of your returned item without tracking information.

Please note: Original shipping charges are non-refundable.

Refunds

Once we receive and inspect your returned item, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original payment method within 5-10 business days.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [your email address] with photos of the issue. We'll work with you to resolve the problem and cover return shipping costs for these cases.

Non-Returnable Items

For hygiene and safety reasons, certain items cannot be returned once opened or used. Please review product descriptions carefully before purchasing.

Questions?

If you have any questions about our return policy, please don't hesitate to reach out to us at shopeasebound@gmail.com We're here to help make your Easebound experience a positive one.