Shipping Policy

Processing Time

All orders are carefully processed within 1-2 business days (excluding weekends and holidays) after your order is placed. You'll receive a confirmation email with tracking information once your order has shipped.

Please note: Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

Once your order leaves our facility, delivery typically takes 5-12 business days depending on your location and selected shipping method.

Total delivery time = Processing time (1-2 days) + Shipping time (5-12 days)

Weekend & Holiday Shipping

• Weekends: We do not ship orders on Saturdays or Sundays
• Holidays: Please expect processing and shipping delays during major holidays
• Orders placed during these times will be fulfilled on the next available business day

Tracking Your Order

Once your order ships, you'll receive an email with tracking information so you can monitor your package's journey to you. If you haven't received tracking information within 3 business days of placing your order, please contact us at [your email address].

Shipping Locations

We currently ship to addresses within [specify countries/regions]. If you're located outside our standard shipping zones, please contact us at [your email address] to discuss options.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the weight of your order. We strive to offer competitive rates while ensuring your items arrive safely.

Delayed or Lost Packages

While rare, shipping delays can occur due to carrier issues or unforeseen circumstances. If your package hasn't arrived within the expected timeframe, please contact us at [your email address] with your order number, and we'll help track down your order.

International Orders

International shipments may be subject to customs fees, duties, or taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in our shipping costs.

Questions?

If you have any questions about shipping or your order status, we're here to help! Reach out to us at shopeasebound@gmail.com